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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
Loop Tackle Design, Sweden LLC
2950 59th Avenue, Drive East
Block 2 Saunders
Bradenton, FL 34203
FLY RODS & REELS
Lifetime warranty. Replaced or repaired upon arrival. Receipt or proof of purchase must accompany returned item. If we no longer offer the model in question, we will replace it with what we determine to be the closest comparable model from our current product line.
WADERS, JACKETS & BOOTS
One year unconditional, no questions asked warranty. If a Loop wader, jacket or boot fails due to workmanship or material defect during the first year, please return it to us for repair or replacement. Receipt or proof of purchase must accompany returned item. This warranty does not cover damages caused by improper care, accidents or the natural breakdown of materials over extended use and time.
FLY LINES
One year unconditional, no questions asked warranty. If a Loop line fails due to workmanship or material defect during the first year, please return it to us for repair or replacement. Receipt or proof of purchase must accompany returned item. This warranty does not cover damages caused by improper care, accidents or the natural breakdown of materials over extended use and time.
PROCESSING, RETURN SHIPPING AND INSURANCE
• Warranty for rods and reels is activated by online registration on www.looptackle.com
• For all return shipments within North America, the original owner will be responsible for a $60 fee for each repaired item to cover processing, return shipping and insurance. International customers will be charged actual shipping and insurance costs, and will be responsible for all related customs and duty charges.
• Please enclose a short description of the problem with all warranty returns.
LOOP SERVICE CENTER USA
Castaway Fly Shop
1114 N. 4th Street
Coeur d’ Alene, ID 83861
Phone: 1-800-410-3133
E-mail: service@looptackleusa.com
Web: www.looptackleusa.com
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